Customer Reviews
See what our customers have to say about our service
Based on 59 reviews
"Highly recommended. My car was picked up promptly and I received a phone call detailing any works that were needed with costs. Great communication. This was for an MOT and service."
Becky
Godalming
"Extremely helpful to squeeze in a last minute diagnostic for peace of mind before driving abroad. Excellent service and very trustworthy."
Sophie
Guildford
"Detailed quick usefull help,Tom will be doing all my car servicing & mot from now onππ"
Fiona
Godalming
"Great service and always very informative in every aspect, will continue to take my car there for all future services and work that needs to be done."
Leon
Godalming
"Tom proved to be extremely knowledgeable and helpful, and carried out the work on my car with skill and efficiency (even though it's a 1998 Alfa Romeo!). I would certainly recommend Wilford Auto Services without hesitation."
Tim
Guildford
"Had my cars MOT and car service done at Wilford Auto Services LTD and couldn't be happier. Excellent service from start to finish. I highly recommend Wilford Auto for anyone looking for a trustworthy garage."
Daniela
Woking
"Excellent service, highly recommend it."
Monika
Guildford
"Tom was absolutely fantastic. I brought my car in for an MOT and full service, and the turnaround time was impressively quick. Communication throughout was excellent, and the pricing was completely transparent. I highly recommend his services."
Nick
Godalming
"Excellent service from Wilford Auto Services. Carried out a service and MOT, very efficient and great communication. Will certainly be using them again."
Murray
Liphook
"Good, honest mechanics. Rare to come by nowadays! Will be booking my MOT with them after previous experience."
Jordan
Guildford
"Great service from Wilford Auto Services. Car was fixed within 24h and I am very happy with the result. Will definitely be using them again. Highly recommended!"
Maksim
Guildford
"Great service, quality and attention to detail. Also loved the detailed assessment what did and did not need to be done, great confidence in an honest and trustworthy company."
Chris
Cranleigh
"Tom was able to source and fix a unique part for my Toyota before all the other places I went to for a quote had even gotten back to me. Highly recommended if you want a quick hassle free service"
RJ
Guildford
"I asked Tom to do annual service and tyres replacement. He found out other issues of my car and fixed everything quickly. He is knowledgeable and detail-oriented. I will find him again."
John
Guildford
"Tom was exceptional, after trying 3 or 4 garages with a rather fidgety issue I couldn't resolve myself, he said he would atleast have a crack at it and he did it wonderfully fast with a very friendly service. Will happily recommend him to my friends and family."
Cameron
Guildford
"Tried four different garages trying to get my window fixed as it was stuck fully open. None could do it until one place recommended I try Wilford. Tom was able to look at my car straight away and had it fixed in not much over an hour. Will be going back to him for any future issues."
Will
London
"Excellent service, quick, knowledgeable and most importantly straight forward and honest"
Colin
Farnham
"Booking process was very easy. Tom was very helpful. Overall a great service. Excellent job πͺ"
Ken
Guildford
"Tom is very reliant, confident in what he does and very efficient. He was knowledgeable and very gentle. I would definitely recommend every to come to him!"
Yolandie
Guildford
"Best garage experience I've had. Tom went above and beyond. My campervan had an emissions fault a couple of days before a 2 week trip. When every other garage in the area had a 2 week wait, Tom fit me in the next day. He ordered parts overnight, he dealt directly with my warranty claim, and he worked hard to fix a complex problem swiftly. He ended up spending 6 hours working it out due to some complexities with the car's computer system, but still only charged for the 2 hours of labour needed for the hands-on work. He also seems very trustworthy, is smart, cares about doing a good job, explained everything he'd done, and ultimately helped us avoid cancelling a holiday. ππ»"
Toby
Godalming
"First visit to Wildford Auto Services. I have to say, i am impressed with them. Tom is a professional mechanic who knows what he's doing. I only went on for a service and told him about a noise coming from one of my front discs, he managed to sort it out within minutes. Noise is gone now βΊοΈ I had 2 mechanics looking at it before without success."
Qamar
Farnham
"Tom is an absolute gem. I had my car fully serviced with him, and since this is my first car, the experience meant a lot. What I appreciate most is that Tom never tries to upsell unnecessary work. Instead, he clearly explains what needs attention now and what can be addressed later. That gives me peace of mind and a long-term perspective -- something especially valuable for someone like me who plans to keep his car indefinitely."
Pinaki
Guildford
"Excellent Service! I had the rear engine mount replaced on my 2015 Ford Fiesta, and the experience was outstanding. The pricing was very reasonableβmuch better than the big-name garagesβand the service was honest and professional. A genuine and trustworthy person. Highly recommended!"
Ayan
Guildford
"Excellent service throughout π π"
Paul
Camberley
"Life savers as they picked up and dropped off my car while I was on holiday as I couldn't afford to lose my car while at work"
Jack
Godalming
"very helpful and explains things well - got me in very quickly for my MOT"
Olivia
Guildford
"I've been to Wilford Auto Services twice in the last few months. Service is quick, efficient, friendly, and helpful. Will definitely be back!"
Richard
Guildford
"Brilliant service and extremely knowledgeable"
Gemma
Haslemere
"First garage I have ever been to where I feel like I actually understand exactly what they are doing to my car! Everything was clearly explained to me, and I received an estimate of costs prior to them starting the work. I am a Mum with two small children, so I cant really be without my car, they picked my car up and dropped it back off to me so I didn't need to move the car seats or get a taxi back afterwards with two kids in tow. Following getting my car back, after the work, it actually drives better than when i first bought it! I HIGHLY recommend them. I will definitely only be using them going forward. Thank you very much to Tom and his team!"
Hettie
Godalming
"Tom is very honest and well experienced technician. I had MOT done with right advise. Highly recommended"
Vik
Guildford
"Tom is great - very professional, reliable and friendly - 5 star service π€©"
Liane
Bramley
"Great service from Tom, he replaced my brake discs and pads and as I do not know very much about cars, he kindly took the time to show me their state and explain at what level of wear they need to be replaced. He also went above and beyond to fix my spare key which hadn't been working for a long time."
Adrienne
Godalming
"Brilliant service. I highly recommend Wilford Auto Services."
Carol
Godalming
"Amazing work done by Tom. Very efficient and thorough and even sent a video of the work being done! Friendly service and very good communication. Would highly recommend."
Mandy
Godalming
"Outstanding Service! Tom and the team are professional, efficient and provide truly exceptional services. I took my car in for brake disc and pad replacement, but the team also spotted that my MOT was dueβsomething that had completely slipped my attention. They went above and beyond to fit it in urgently and managed to turn my car around in just one day! I really appreciate their attention to detail and willingness to go the extra mile. Highly recommend!"
Agnes
Godalming
"Great service from Wilford Auto Services. Was looked after by Tom who was really helpful, getting my car MOT'ed and back on the road by the end of the day. Really clear explanation of what was done and also what the advisories meant. Will definitely be using them again."
Ben
Godalming
"Would highly recommend. Good knowledge, very skilled, reasonable prices, and all done to a high standard of work. Would only consider using Wilford Auto Services for any future work I need to my vehicle."
Britannia
Guildford
"Highly recommend Wilford Auto Services. Tom was professional, super efficient, helpful and friendly. I won't go anywhere else with my vehicle from now on. Thank you"
Kelly
Witley
"I had my car MOT'd, serviced and my brake pads changed recently. Very easy and comfortable experience and communicative throughout. Would highly recommend to others!"
Chloe
Aldershot
"My local mechanic turned out to be useless. Tom came into my paintshop for some safety yellow. We got talking and he's just opened a auto shop. I asked him if he would be able to identify a creek in the rear of my crv that my mechanic couldn't find. He took my car and within 20 minutes he was back with an explanation and photos. Said he is looking for the parts as euro car parts don't stock them or supply them. A week later he took my car in. Had it from 9.30am to 4pm with anti roll bar rubbers and roll bar links replaced. Tom is swift with impeccable workmanship. My car drives like a dream once again. His prices are extremely fair. I would recommend him to everyone that needs a mechanic."
Karl
Guildford
"Excellent experience with Tom at Wilford Auto Services. He explained what was required, and the likely cost (which transpired to be exactly right!), very quick turnaround, top quality work. Highly recommended!"
Carl
Godalming
"I've been using Tom as our mechanic for many years and would highly recomend him now as an independant at Wilford Auto Services! He has recently changed my brakefluid and given my car a thourough pre MOT check. MOT booked in for next month. He even sent me a great video of my car in the workshop having it all done which was a nice touch. Amazing service will be back without a doubt. A trustworthy, reliable good value mechanic!"
Georgina
Milford
"Last minute Saturday emergency with brakes not working Tom is very helpful and down to earth guy will be using him again for sure very happy and perfect brakes now ππ»"
Kit
Rye
"I've experienced their service and was extremely satisfied. They kept me informed of the progress and went the extra mile to ensure my car would be ready. Will gladly recommend them."
Alex
Gloucestershire
"Tom carried out a service on our Polo before it's MOT which passed without issue. Would not hesitate to recommend to anyone looking for a reliable mechanic."
Adam
Godalming
"Very nice person. Very professional.. Very much recommend..."
Mizan
Guildford
"Best customer service and extremely competent. I have quite a specialist car and it needs a very knowledgeable hand. Tom and his team are exactly that. Third time I am using their garage and every time I am 100% happy with the result."
Pete
Guildford
"Had a service done to my VW and a couple of extra issues were found and Tom sorted them out for me very quickly indeed at a very reasonable cost too! Excellent service and very happy to recommend Wilford Auto Services 100%!!"
Lorne
Godalming
"Professional, affordable and honest. Went above and beyond to make our Mini a true pleasure to drive again. Excellent service from Tom. Highly recommended!!"
Dave
Godalming
"When looking for a specific part for our Land Rover we approached Tom at Wilford Auto Services for help. He was very knowledgeable and super quick at sourcing the part for us - couldn't recommend them more."
Jo
Cranleigh
"Great and prompt work. Thanks to Tom I got my car back"
Easwaran
Guildford
"Amazing 5 star service from Tom at Wilford Auto Services. We urgently needed our daughter's car serviced before we had to drop it off for her at university. Tom collected the car the next day, had it serviced and sorted within a few hours and dropped back home. Thank you, and we will be using you again!"
Kristine
Godalming
"Great and prompt work. Thanks to Tom I got my car back"
Robert
Camberley
"Recommended by a friend of a friend. Managed to fit an MOT in at short notice. Really friendly service and I trust in the repairs done. Would definitely recommend :)"
Jasmine
Guildford
"Had my MOT and service done with Tom was very impressed and couldn't fault my experience with him explaining everything and was up front and honest top notch work on my car very reasonable priced as well"
Rob
Haslemere
"Excellent experience for car MOT. No problems, quick and efficient service."
William
Alton
"So happy with the service and professionalism from Tom at Wilford Auto Services, highly recommended."
Jay
Godalming
"Honest service, flexible options and good prices. Highly recommended."
Ionut
Guildford
"Excellent service at Wilford auto, MOT and service both completed. Wilford auto were very professional and helpful. Were able to answer all questions, fast and friendly. Will definitely use again and will be recommending."
Christine
Godalming
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